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Q:
How do I purchase a product from your
site?
a: Add
the items to your shopping cart and click view
cart when you're ready to checkout and finalize
your purchase.
Q:
How do you choose a pattern?
a: Choose
a pattern based on several things: your personal
taste; the taste of the recipient; the time frame
you have to stitch it; and your own skill level.
Q:
This is my first stitching project.
What should I do first?
a: Relax
and enjoy yourself. Take a few minutes to review
any special instructions. If you feel unsure,
practice with some scrap fabric and thread until
you get the hang of it.
Q:
Do you offer classes?
a: Yes,
check our newsletters under what's new or call
our store for schedules and more information.
Q:
My thread is constantly twisting.
What should I do?
a: As
you stitch in and out of the fabric, you are inadvertently
twisting the thread by turning your needle. When
your thread gets too twisted it can knot or even
fray as you stitch. To prevent your thread from
twisting, let your threaded needle dangle from
your fabric every so often. Then your thread can
unwind as you go.
Q: How do I find a product that is not listed on your website?
a: Please just give us a call, or drop us an email, and we will do whatever we can to find the product you are looking for. |
Q:
What do I do with my needlepoint after
I've finished stitching it?
a: Garden
Gate Needlepoint offers a needlepoint finishing
service. We finish needlepoint and cross-stitch
pieces into pillows, ornaments, wall hangings,
stand-up figures, purses, kepahs, tallit bags,
Christmas stockings, door stops, and much more.
We also block needlepoint pieces to make them
suitable for framing.
Q:
What should I bring with my needlepoint
piece when I have it finished?
a: You
can bring only the needlepoint piece and we can
provide fabric, trim and fill. We do suggest,
however, that you consider shopping for fabric
backing yourself - you get exactly what you want
and you'll save yourself some money.
Q:
How do I find out if you carry a particular
product that is not on this site?
a: You
may call or email us directly and we will respond
as quickly as we can, usually within 48 hours.
We carry hundreds of yarns,
patterns, and accessories from most of
the major manufacturers. Just ask and we'll tell
you if we have it.
Q:
Is shipping free?
a: Yes,
free shipping with purchase of $95.00 or more
(excluding all book orders) within the continental U.S. only.
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